Customer Support Bots
Handle enquiries, returns, bookings and FAQs — with seamless escalation to your team.
Custom AI chatbots and voice assistants for customer support, sales and internal helpdesks — deployed on web, WhatsApp, Teams, Slack or phone.
Handle enquiries, returns, bookings and FAQs — with seamless escalation to your team.
Phone-based IVR replacement — natural conversation, not menu trees.
Qualify leads, book demos and capture contact details — 24/7 on your website.
IT support, HR FAQs and policy Q&A — connected to your knowledge base.
WhatsApp Business API bots for customer service and order tracking.
Reads and updates your CRM in real time — every conversation logged automatically.
Conversation flows, escalation rules, knowledge base and channel requirements mapped.
Conversation design — tested with real user journeys before any build.
LLM-powered bot with RAG knowledge base, fallback handling and human handoff.
Adversarial testing, edge case review and QA with your team.
Deployed to your chosen channels with analytics and continuous improvement plan.
Web chat, WhatsApp, SMS, Teams, Slack, Telegram and phone (Twilio). Multi-channel from a single bot.
Configurable fallback — apologetic response, human handoff, or escalation to a ticket — your choice.
Yes — multilingual support including English, Hindi, and other languages relevant to global markets.
Yes — every bot is connected to your documentation, FAQs, product catalogue and/or CRM via RAG.
TECHTARN is an AI chatbot development company building intelligent, multilingual chatbots and voice assistants for businesses across the USA, Canada, UK, UAE, Singapore, Australia and worldwide. We create conversational AI that actually helps your customers and reduces support costs.
Modern AI chatbots are nothing like the frustrating bots of the past. Powered by large language models and connected to your knowledge base, our conversational AI understands context, answers accurately and hands off to humans gracefully when needed — delivering genuine 24/7 support.
We build AI chatbots for web, WhatsApp, Microsoft Teams, Slack, Telegram and phone (voice). Each bot is trained on your specific documentation, FAQs, product catalogue and CRM using RAG technology, so it gives accurate, on-brand answers. Multilingual support means you can serve customers in any language.
Our chatbots handle configurable fallbacks — apologetic responses, human handoff or ticket escalation — so customers never hit a dead end. We can extend chatbots into full AI agents that take actions, and deploy everything on a reliable MLOps foundation. For voice, we build natural speech interfaces for phone support and voice assistants.
Ready to transform your customer support? Explore AI development, check your AI readiness, or book a free chatbot consultation.
Tell us your use case. We'll design the conversation flow and show you a demo.
Tell us about your project. We reply within 4 business hours.