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Reservations & Front Desk — Hospitality ERP

Handle room booking, check-in/out, housekeeping and guest management for a smooth arrival to departure.

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Arrival to departure, seamless

The front desk is where a guest’s experience is made — a slow check-in, a room not ready, or a lost booking sets the wrong tone. Juggling reservations, housekeeping and folios manually causes exactly those slips.

This module runs the front office: reservations, fast check-in/out, housekeeping coordination and guest folios — so rooms are ready, guests are served quickly, and the whole stay runs smoothly.

It connects directly to the rest of your Hospitality ERP, and can be extended with AI or mobile apps for field teams.

What the module handles

The front office, connected

📅
Reservations
Manage bookings and availability.
🔑
Check-in / out
Fast check-in and check-out.
🧹
Housekeeping
Coordinate room status and cleaning.
🧾
Guest folio
Maintain guest charges and folio.
👤
Guest profiles
Hold guest history and preferences.
📊
Availability view
See live room availability.
Our Process

How it works

From booking to a settled departure.

✓
1
Book
Take the reservation.
✓
2
Prepare
Housekeeping readies room.
✓
3
Check in
Welcome the guest.
✓
4
Serve
Post charges to folio.
✓
5
Check out
Settle and depart.
✓
6
Record
Update guest profile.

What it changes for your business

⚡
Fast check-in
Quick front-desk flow sets a great first impression.
🧹
Rooms always ready
Housekeeping coordination avoids not-ready rooms.
🧾
Accurate folios
Charges post cleanly for a smooth checkout.
👤
Personalised service
Guest profiles enable a tailored stay.

Who it is for

Properties managing guest stays:

Hotels & resortsBoutique propertiesService apartmentsHotel groups

Reservations & Front Desk — frequently asked questions

Does it manage reservations and availability?

Yes. Bookings and live room availability are managed, so overbooking and lost reservations are avoided.

Is check-in fast?

It is. Streamlined check-in and check-out speed the front desk and improve the guest experience.

Does it coordinate housekeeping?

It does. Room status and cleaning are coordinated so rooms are ready when guests arrive.

Are guest charges tracked?

Yes. A guest folio holds all charges for an accurate, smooth checkout.

See Reservations & Front Desk in your Hospitality ERP

See Reservations & Front Desk make every stay seamless — book a demo across the front office.

Request a Demo →