Track & Trace — Freight Forwarding ERP
Give customers real-time shipment status, milestone tracking and self-service portals.
Request a Demo →Let customers track it themselves
Customers expect to see where their cargo is without picking up the phone. A forwarder that cannot offer real-time tracking spends its day answering status calls and looks a step behind competitors who can.
This module delivers track-and-trace: real-time status, milestone tracking and self-service customer portals — so customers get instant visibility and your team is freed from constant status queries.
It connects directly to the rest of your Freight Forwarding ERP, and can be extended with AI or mobile apps for field teams.
What the module handles
Visibility for you and your customers
How it works
From event to customer visibility.
What it changes for your business
Other modules in the Freight Forwarding ERP
One integrated system
Who it is for
Forwarders offering customer visibility:
Track & Trace — frequently asked questions
Does it show real-time status?
Yes. Live shipment status and milestone tracking are drawn from operations, so what customers see is current.
Can customers track shipments themselves?
They can. Self-service portals give customers real-time visibility, cutting status calls to your team.
Are there alerts?
Yes. Status alerts notify customers and staff on key events and exceptions, so delays are known early.
Does it highlight exceptions?
It does. Delays and issues are flagged, so your team can act proactively rather than reactively.
See Track & Trace in your Freight Forwarding ERP
See Track & Trace give customers instant visibility — book a demo of the portal.
Request a Demo →