💳 Retail and eCommerce ERP · Payment and returns

Every payment matched. Every return back on the shelf.

Take UPI, cards, cash and wallets, even split on one bill, at every till and online. Match each day's money to the bank automatically. Accept returns in any store, restock them fast and refund the right way.

  • Splitpayments on one bill
  • Dailybank matching
  • Any storereturns
Bill #48213₹4,850
Collected today₹0
Matched to bank0%
Refunds pending0
0 manualbank ticking at month end
Any storetakes any return
Credit noteswith GST reversal, automatic
Reconciliation

Today's money, matched in one click

Rows are settlements from banks, gateways and wallets. Press match: rows that agree turn green and differences are flagged with the reason. Example day.

SourceBilledReceivedStatus
  • UPI · QR batch₹1,24,560₹1,24,560Pending
  • Card · Store 1 terminal₹86,410₹86,140Pending
  • Gateway · online₹2,10,900₹2,07,736Pending
  • Cash · Store 2₹38,200₹38,200Pending
  • Wallets · all₹9,850₹9,850Pending
Returns loop

From return request to refund, in a loop

Each step updates stock, accounts and the customer. The loop keeps turning as returns come in. Hover a step.

RequestIn store, online or by call
Pickup or dropCourier pickup or store drop-off
InspectGrade A, B or damaged
RestockBack to sellable stock
RefundTo source, store credit or exchange
Returns cost

What do returns really cost you?

Shipping, handling and stock that never gets back on sale add up. Enter your numbers. Use your own figures.

Today—
With faster restock—
Returns per month—
Cost per month—
Saved per year—
Cut my returns cost
Who it is for

Retailers with returns and many payment types

See the ERP pages for each type of business.

Connects to your tools

Terminals, gateways, banks and couriers

Money and returns joined up through our API integration work.

  • UPI and card terminalsPayment status at the till
  • Payment gatewaysSettlements and refunds
  • BanksStatements for matching
  • MarketplacesSettlement reports
  • Courier partnersReverse pickups and RTO
  • POS tillsReturns and exchanges
  • Tally Prime and SAPReceipts, credit notes
  • Power BIPayment and return dashboards
Implementation

Live in about 5 weeks

Two stores and online returns first, then everything.

  1. Week 1MapPayment methods, return rules and banks
  2. Week 2ConnectTerminals, gateways and bank feeds
  3. Week 3PilotTwo stores and online returns
  4. Week 4Roll outAll stores and couriers
  5. Week 5ReviewFirst month of reconciliation
FAQ

Payment and returns questions

Answers for owners, store teams and finance.

What does a payment and returns module do?

It records every payment method at every till and online, matches money received from banks, gateways and marketplaces to bills, and handles returns, exchanges and refunds with stock and accounts updated.

Can one bill be paid with several methods?

Yes. Split payments across UPI, card, cash, gift card or store credit are recorded on the same bill and reconciled separately.

How does reconciliation work?

Bank statements and settlement reports are imported daily and matched to bills automatically. Only differences, like fees or missing settlements, need a person to look.

Can customers return items in any store?

Yes. Any store can find the original bill, take the return, update stock and refund or exchange, following your return rules.

How are online returns and RTO handled?

Return requests and courier RTOs are tracked from pickup to inspection, then restocked or written off, with the refund issued once approved.

Which refund methods are supported?

Refund to the original payment method, store credit, gift card or exchange, based on your rules.

Does it create credit notes for GST?

Yes. Every return creates a credit note with the correct tax reversal, linked to the original invoice.

Can return abuse be flagged?

Yes. Return windows, item rules and limits per customer can be set, and frequent returners are flagged.

How long does setup take?

About 5 weeks, including bank feeds and a two-store pilot.

Get In Touch

Ready to close the day with every rupee matched?

Tell us how you take payments and handle returns and refunds today. We reply within 4 business hours and can demo with your own data.

⏰
Response TimeWithin 4 business hours (your timezone)
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