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Warranty & Claims — Automotive ERP

Track warranties, process claims and settle with OEMs — without revenue slipping through the cracks.

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Every valid claim, recovered

Warranty is a promise that costs money — and a claim process that leaks. Coverage has to be checked, claims raised with the right evidence, and settlements chased from OEMs. Handle it loosely and valid recoveries are simply lost.

This module tracks warranty coverage, processes claims with the required detail, and manages OEM settlement so every eligible claim is raised, followed up and recovered.

It connects directly to the rest of your Automotive ERP, and can be extended with AI or mobile apps for field teams.

What the module handles

From coverage to recovered settlement

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Warranty coverage
Track warranty terms, periods and coverage per product or VIN.
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Claim processing
Raise claims with parts, labour and evidence in one place.
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OEM settlement
Submit, track and reconcile settlements with OEMs.
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Recovery tracking
Follow claim status until money is recovered.
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Failure analysis
Analyse failure patterns by part, model and batch.
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SLA & aging
Flag claims by age so none are left to lapse.
Our Process

How it works

From failure to recovered claim.

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1
Check coverage
Confirm warranty validity.
✓
2
Raise claim
Log parts, labour and evidence.
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3
Submit to OEM
Send the claim for approval.
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4
Track status
Follow approval and settlement.
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5
Reconcile
Match settlement to claim.
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6
Analyse
Spot failure trends.

What it changes for your business

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Recover every valid claim
Aging and status tracking mean eligible claims are chased, not forgotten.
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Faster claim turnaround
Structured claims with the right evidence get approved sooner.
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Learn from failures
Failure analysis by part and batch feeds quality and purchasing.
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Clean OEM reconciliation
Settlements reconcile against claims, so shortfalls are visible.

Who it is for

Businesses that carry warranty obligations:

DealershipsAuto component makersOEM service networksAftermarket warranty providers

Warranty & Claims — frequently asked questions

Can it track warranty coverage per product or VIN?

Yes. Warranty terms, periods and coverage are held per product, batch or VIN, so validity is confirmed instantly when a claim arises.

How are OEM settlements handled?

Claims are submitted to the OEM, tracked through approval, and reconciled against settlement — so you can see exactly what was claimed, approved and paid.

Does it help recover claims that would otherwise lapse?

It does. Claims are flagged by age and status, so eligible recoveries are followed up before they expire instead of quietly being lost.

Can it analyse failures?

Yes. Failure patterns can be analysed by part, model and batch, giving quality and purchasing teams data to prevent repeat issues.

See Warranty & Claims in your Automotive ERP

See Warranty & Claims recover every eligible settlement — book a demo tuned to your OEM process.

Request a Demo →