Food and beverage ERP · Recall management
Find every affected lot in seconds, block it in every warehouse and van, tell customers and the regulator, and track each unit back. Practise with mock recalls, so the real one is calm, fast and fully recorded.
Pick a class to see how serious it is. The ERP sets the response, who is told and how fast, by class. Definitions vary by country; set your own.
Watch a recall move from first alert to closed file. Each step has an owner, a checklist and a time stamp.
Approved templates go out by every channel your customers use, and each message is tracked as sent, read and acknowledged.
Bars show the share of shipped units recovered or destroyed in each channel. The recall closes when every channel is accounted for. Example recall, 16,000 units.
Overall recovered 0%
A rough estimate from units affected, product value, freight and handling. If you cannot pin down the exact lots, you often have to pull back up to three times more stock to be safe.
Estimate only. Real costs also include lost sales, penalties and brand damage, which are hard to price.
Nine connected features. Each links to the related part of the ERP.
When did you last run a mock recall? See how ready you are with the free 5-minute ERP audit.
Take the free auditBook a demoSee the ERP pages for each type of business.
Contacts, messaging and finance joined up through our API integration work.
With your first mock recall in week 4, so you go live with a tested plan.
Recalls depend on traceability, stock and food safety records.
Answers for owners, QA heads and supply chain teams.
It brings everything a recall needs into one place: finding the affected lots, blocking stock, telling customers and regulators, tracking what comes back, and recording why it happened. It also runs mock recalls so the team is ready.
Many regulators group recalls by risk. Class I is a serious health risk, Class II a temporary or reversible one, and Class III unlikely to cause harm. Exact definitions vary by country, so the ERP lets you set your own.
With lot traceability in place, the list of affected batches, pallets and customers is ready in seconds. Getting the stock physically back still depends on your network.
A practice recall on a real lot, without telling customers. You time how long it takes to trace and account for the stock. Audit schemes such as BRCGS and FSSC 22000 expect regular mock recalls.
Usually customers and distributors who received the product, the food regulator such as FSSAI or FDA, and in serious cases the public. Your recall plan and local law decide who and how fast.
Every unit shipped is matched against returns, destruction certificates and stock still in market, by customer and channel, until the recall can be closed.
Yes. Enter the supplier lot from their notice and the ERP shows which of your batches used it and where they went.
It depends on the product, how far it spread and how fast you act. Costs include freight, lost product, destruction, credits and staff time. The calculator on this page gives a rough estimate.
About 5 weeks, including your first mock recall on live data.
Tell us what you make, where it ships and how long your last mock recall took. We reply within 4 business hours and can run a mock recall with your own data.